Resilience during COVID-19 - Antidote to a social virus

by Mateja Mihinjac

It feels as if overnight our lives have dramatically changed. People getting sick and dying by thousands, hospitals inundated with an influx of patients, the economy heading into recession, and countries in lockdown. There is much uncertainty about what the future months will bring.

At a time when our solidarity should be at its highest, reports show how criminals (and some politicians) are exploiting people’s fear and how crises like these “bring out the worst in humanity”. Despite these bleak times, we cannot let COVID-19 also become a social virus. We need to start building resilience now so that we can tackle the challenges that lie ahead.

Quarantines and empty playgrounds

YOU 

In the previous blog, Tarah wrote about the importance of maintaining social connections while we physically distance ourselves from our loved ones. Our positive personal relationships keep us grounded.

Luckily, with today’s technology maintaining social connections is easier than ever. And new social innovations are arising to help us connect, such as the Canadian caremonger movement.

YOUR FAMILY

As family members are trapped in their homes, many find it difficult to cope and maintain peace. Children and youth who lack peer support and school connections, due to social distancing, rely more than ever on their parents to provide support and reassurance.

This brought back personal memories of the 1991 Slovenian Independence War when my family had to shelter from potential bombing in a 2 x 2 metre basement space. As a young child, I did not grasp the severity of the situation as warplanes flew over us. To make it easier on my brother and me our parents made the hours of basement hiding appear like a game. As a result, my memory from then is that of closeness and safety.

We seek connections in families and in groups

For children, the quality time they spend with their parents during these weeks might define whether they remember grief and trauma in the years to come or a sense of care and safety from which they can build resilience. The family bonds they develop during this time represent a critical point in the life of children that can protect against potential future anti-social behaviour and criminality.

YOUR NEIGHBOURHOOD 

Our neighbourhoods are our tribe. A socially cohesive neighbourhood is resilient and able to rebound and restore quicker than a neighbourhood with alienated residents when confronted with hardship. We have published our account of how SafeGrowth provided collective action and neighbourhood resilience in a post-disaster New Orleans following Hurricane Katrina.

Some of our post-hurricane community building in New Orleans

As Tarah mentioned in the last blog, the current social distancing restrictions are in stark contrast with the SafeGrowth philosophy. But we can still continue to greet local residents with a smile as we pass them (from the appropriate distance), we can talk to our neighbours and check on their wellbeing, and thank our local business and services for their work in supporting us. We can start planning local events and meetings, and set common goals to work towards as we restore our neighbourhoods post-crisis. We can activate our tribe and prepare for collective action now.

Activating our tribe - Outdoor events will return

MOVING FORWARD

In the next blog, Greg will describe practical ways we can move forward into the future following COVID-19. As life starts to normalize in the coming months, we will slowly start rebuilding our lives. It won’t be easy. We will continue being cautious about physical interactions, travel restrictions will likely still be in place, unemployment and homelessness will be high, businesses will go bankrupt, and many of us will grieve for loved ones lost to the pandemic.

Despite the promises of a job stimulus and financial assistance, governments won’t have the resources and capacity to help everyone, every family and every neighbourhood. But there are things we can do to plan for the future.

We cannot let COVID-19 become a social virus. Our shared global experience will change us collectively. Our hope at the SafeGrowth Network is that we realise how interdependent we are and how important it is that we build resilience not only within our family and friendship networks, but within our neighbourhoods where we spend our lives.

Social distancing vs social isolation during COVID-19

Grocery shopping yesterday - produce dwindles

Tarah Hodgkinson

Wow, what a week its been. I had a few ideas for this week’s blog, but it feels negligent not to write about what is affecting all of our communities right now. And that is COVID-19.

We are in an unprecedented time for this generation. The world is shutting down and a highly contagious flu is spreading like wildfire across our increasingly connected world. Indeed, we are witnessing a global pandemic.

Here in Australia, universities are closing their doors and classes are going online. Residents are being encouraged to stay home and avoid social gatherings. Many are panic-buying toilet paper and other necessities, leaving shelves totally empty. Grocery store chains are being forced to limit the purchase of numerous items.

More importantly, and almost completely against our ethos at SafeGrowth, people are being told to socially distance themselves from others. Major public health authorities are encouraging people to work from home (if they can), stay home if they feel sick at all and avoid large social gatherings to “flatten the curve.”

Department stores everywhere are emptying 

SOCIAL DISTANCING 

And this is the right advice. For highly contagious viruses like COVID-19, the risk of exposure is huge for people who are older, have weakened immune systems, respiratory issues, or other preconditions. Social distancing will reduce the demand on already over-burdened hospitals and their staff who, like Italy, will quickly run out of treatment facilities.

But, as we know, social distancing is not an option for many of our fellow SafeGrowth communities, who do not have access to paid sick leave or are living from paycheck to paycheck and have to work to survive. Never have these issues seemed more pressing.

Furthermore, social distancing can also lead to social isolation. By staying home and away from others, we can feel disconnected and lonely. And while social distancing is an important part of protection from viruses, as we know from research, social isolation isn’t good for our health. Just yesterday I received a message from one of my close friends at home. She has been instructed to work from home and is already feeling alone and isolated.

Farmer's market yesterday in Brisbane - events remain open

PARADISE BUILT IN HELL

What do we do? Well, we have many accounts of what humans do in disaster to help guide us. Eric Klinenberg’s book Heat Wave details how older women survived one of the worst heat waves in Chicago in 1995. They called each other. Every day, they sat is tubs full of water or under air conditioning or fans and called to check in on each other and stay connected.

Rebecca Solnit’s book Paradise Built in Hell, reminds us throughout human history, in disaster situations, humans engage in incredible acts of altruism. They donate more, set up relief shelters, check on their neighbours and prepare meals for those who can’t.

In this time of uncertainty, instability, and fear, we encourage our fellow SafeGrowth community to reach out and check in with each other (phone, skype, facetime, letters!) and share those extra items you may have bought with those who may be struggling.

Most importantly, be kind to one another and don’t forget to wash your hands!

How not to lose your city - Vacant storefronts Part 2

Activating downtown streets need not be complicated

by Mateja Mihinjac

In the previous blog, I presented the extent of vacant storefronts. This blog looks at how they impact crime and fear, and proposes some possible measures that could be implemented to tackle the problem.

Vacant storefronts may impact safety and perception of safety in two major ways. First, vacancies signify lack of ownership over the stores, especially if defaced, and can become crime generators or areas that trigger undesirable street behaviours.

This can be especially problematic if the number of vacancies within a defined area reaches its tipping point and becomes blighted, the concept from the Second Generation CPTED.

Even narrow back streets can become lively

Second, decreased street usage from vacant storefronts impacts perceptions of safety. Street users are strongly influenced by others around them that they perceive as non-threatening. This is why streets that focus on pedestrians and entice them with active storefronts and street vendors increase street activity and make the users feel safer.

Thus, if parts of the city communicate isolation or activities by undesirable groups, they will cease to be a place the general population visits, or visits only for a limited time.

Bicycle parking near outdoor seating - protecting property
while enjoying lunch

WHAT CAN BE DONE? 

There are three main categories of possible responses: urban planning; economic development; rent and regulations.

LAND USE PLANNING

• Promote pedestrian-friendly and safe activity centers that avoid overreliance on cars and the demand for surface parking lots. We wrote about one type of safe activity center called the Neighborhood Hub in our SafeGrowth book.
• Avoid exceeding the Second Generation CPTED concept - threshold capacity - when zoning downtown areas. Replace possible crime attractors with prosocial businesses or community places that act as crime detractors.  
• Create a downtown that is more than retail (sticky places) with a mix of activities that will attract people to visit and stay. For example, shopping malls have expanded to include medical services, cinemas, dining and entertainment options, and libraries. 
• Plan for a diverse range of businesses and corridors in different neighborhoods and populate vacant shops with tenants less vulnerable to the e-commerce effect (i.e. less dry retail shops). Remember: commercial streets need flexibility to adapt to changing economic trends, consumer preferences, and demographics. 

Grocery stores with healthy food options - planning for health

COMMERCE AND ECONOMIC DEVELOPMENT

• Consider non-traditional tenants and pop-up shops. They are excellent "meanwhile places" that fight blight. We have blogged about pop-up retail activities in the past. 
• Employ the First Generation CPTED principle called 'activity support' by strategically positioning street vendors in places that might suffer from a large number of vacancies to maintain street-level activity.
• Consider a Vacant storefront initiative. 

Pop-ups help street life

RENT AND REGULATIONS

• Provide tax deductions for business owners and developers to occupy the shops quickly and similar financial incentives. 
• Institute vacancy tax/fees and remove tax deductions on vacant shops.
• Change existing regulations and remove inflexible or prescriptive policies that create obstacles for business owners and increases costs of operation.

SAFETY FIRST

Any initiatives targeted at boosting business and providing incentives for business owners and shoppers are futile if safety concerns are not addressed.

I disagree with the perspective that urban regeneration should start only when crime drops. Waiting for problems to arise only perpetuates the vicious cycle of crime while citizens stay away from downtown areas. When that occurs, shop owners are left with few options except to purchase expensive and obstructive security measures. This is why safety is an integral part of successful and liveable neighborhoods.

Despite claims to the contrary, reclaiming livability from neighborhoods with entrenched crime and blight is much more difficult and costly than preventing it in the first place. Integrating land uses, zoning, economic activity, regulations and rents, in collaboration with local stakeholders, is the key to livable active streets and what we now call Third Generation CPTED.

Vacant storefronts - How bad is it?

Excessive vacancies contribute to blight

by Mateja Mihinjac

Local shops and offices that occupy storefronts of downtown and suburban streets inject life into those places. Without them, these areas would not attract local residents or visitors and that would leave downtown areas barren and vulnerable to crime. Vacant storefronts communicate messages to passers-by such as an economic downturn, unsafe conditions, or a lack of care. These were some of the responses shared by the participants in a field study I conducted last year.

THE EXTENT OF THE PROBLEM

While an increase in storefront vacancies appears almost universal across western countries, the extent of the problem varies between countries, cities and even within the neighborhoods:

• In Manhattan, researchers counted approximately 1000 empty storefronts within a 59 square kilometer area resulting in 10-20% of vacant shops across this densely populated urban island.
• In one mid-sized Canadian city where I conducted my research, I counted over 20 vacancies within a 0.14 square kilometer downtown area where the overall vacancy rate was estimated at 7.5%.
• Chicago identified on average 11.5% vacant storefronts across the city with their south suburbs’ vacancies peaking at 21.8%.
• The UK has also seen a surge in their high streets store vacancies since 2015, with a national average of 10.3%.
• The rest of Europe is no exception.

Empty storefronts send a powerful, and negative, message to passers-by

Some cities, such as Melbourne, have experienced reductions in their downtown vacant rates but have observed more issues with suburban areas. A scan across 11 suburban retail strips uncovered a vacancy rate of 8.4% with the highest at nearly 17%.

Given a commonly cited 5% “acceptable” vacancy rate, it is not surprising that vacant shopping corridors are a growing worry of commercial experts, CPTED practitioners, and criminologists who study such matters.

We mapped downtown vacant properties to identify risky streets

REASONS BEHIND VACANCIES

Vacancies are not uniformly distributed across cities and suburbs for a number of reasons. Some include:

1. Cost of rent; many small independent shops can no longer afford expensive rents and instead give space to large chain stores and shops instead. This is especially problematic in more expensive parts of the cities and affluent suburbs. Landlords have been chastised for maintaining an empty storefront while waiting for affluent renters.
2. The post-recession rent bubble; to boost the economy following the 2008/09 recession, developers expanded commercial corridors resulting in over-supply of physical shops with highly-priced rent a few years later.
3. E-commerce or online shopping are blamed as the main culprit for closing brick and mortar shops. So-called dry retail businesses have seen a significant decrease, while food, beverage, fitness and service retail storefronts appear to be on the rise.

There are ways to minimize and mitigate vacant storefronts 

Other possible reasons for vacancies include rezoning, gentrification and shifting consumer preferences. Ultimately, vacant storefronts not only influence the economy, but they influence safety and social life. In short, when vacancies arise, conditions also arise for street crime and worsening fear.

WHAT CAN BE DONE?

In our Third Generation CPTED article last year, we pinpoint the importance of social, economic, and environmental sustainability as protective factors against neighbourhood decline. Active local shops and robust local economies are paramount for a decent quality of life. This is a core principle of our vision of liveable 21st Century cities.

The next blog will explore how vacant storefronts impact crime and possible solutions for addressing them.

Penguin in a palm tree

Penguin, Australia

by Tarah Hodgkinson

“The town is called Penguin?", my friend said to me as we drove along the highway in Northern Tasmania. "We have to check that out!” And so, I took the exit.

We came upon the town centre of this coastal community to find a large penguin statue. But not only the statue, everything was penguin-themed. Penguin play areas, penguin posts, even penguin trashcans. All of the stores along the main street were littered with penguin artwork. We had to know more.

It turns out that Penguin, Tasmania is aptly named. Penguins gather in the rookeries along their beachfront. While penguins are pretty interesting creatures, especially to those of us from the Northern Hemisphere, it wasn’t the local wildlife that caught my attention.

LOCAL CULTURE-BUILDING

What was interesting was the way in which penguins had become a part of their community’s culture. So much so that every placemaking attempt featured the cute little southern birds. There are several areas across the state where Penguins can be found, but this town had dedicated their entire community’s identity to these birds.

I worried that the focus on penguins might solely be an attempt to attract tourists. However, it was clear that the penguin theme was fairly organic and community-based. Each of the small seaside stores had committed to the theme in their own way. Some stores had fun penguin-themed names, others had large stuffed penguins in their windows and still, others had painted penguins on their walls. Even more exciting, the town holds a penguin-themed community market that has been running for twenty years.

COHESION AND CULTURE

If there was any doubt that the town was committed to their shared culture, their reaction to developers trying to capitalize on the town’s proximity to penguin rookeries proves otherwise. When I did some digging about the town’s history, I found that they had prevented some major development plans that would have dramatically changed the landscape of the downtown area and potentially affected their community’s cohesion and culture.

Not only had local residents fought hard against the development, but they also started heritage listing their storefronts. By the end, they had heritage listed 26 sites and prevented the development plans.

Tourism can dramatically impact neighbourhoods in desirable places (see the backlash in Barcelona to increasing tourism). Further, while developers often try to capitalize on these opportunities, it is clear that residents who work together to maintain control over their local history not only can protect their local culture but continue to grow and expand that culture for their entire community. In this way, community-based tourism is often an exercise in building local culture and cohesion.

The passing of greatness - Herman Goldstein

Professor Herman Goldstein - photo Improving Police

by Gregory Saville

Today I write about my friend and mentor, retired University of Wisconsin Law School Professor Herman Goldstein. Today, Herman Goldstein died at home. He was 89.

When I first met Herman 25 years ago, I was impressed by how he so seamlessly dissected arguments, one logical piece after the other, and reconstituted them into a much clearer picture. He did this in his scholarship and, when I asked him personal advice, he did the same. It was a clarity I found refreshing in an academic world rife with politics and insecurities. He helped steer me through a sea of misdirection. It was that kind of clarity that led to him winning the Stockholm Prize, criminology's Nobel, in 2018.

Herman Goldstein winning the prestigious Stockholm Prize in 2018

A CAREER ASKING QUESTIONS

Herman’s career goes back to the foundations of modern police reform. In the late 1950s he was a staff investigator for the American Bar Foundation’s 10 year study of criminal justice, where he began riding with and observing police officers. It led to the earliest-known reflections about the nature of police discretion, a seminal finding that influences policing today. In the 1960s he worked on the President’s Commission on Law Enforcement and the Administration of Justice and in the 1970s, the New York City Knapp Commission on Police Corruption, following the Serpico scandals.

Few were more central, and influential, in writing about the police than Herman Goldstein. However, in my mind the single most formative idea by Herman – and one that resonates today more than ever – emerged from his 1977 book Policing a Free Society:

 “The strength of a democracy and the quality of life enjoyed by its citizens are determined in large measure by the ability of the police to discharge their duties.” 

How many other policing scholars have the insight to study the reality of street policing and discover that a healthy democracy lies in the quality of our police?

In 1979, and then in 1990, he wrote about Problem-Oriented Policing (POP) as path to a safer community and a new relationship between police and community. It has dozens of guidebooks, annual conferences, and publications, coordinated today by the Center for Problem-Oriented Policing directed by Mike Scott.

POP Guides on real-life solutions to real-life problems

I recently read Balko’s Rise of the Warrior Cop: The Militarization of America’s Police Forces and Vitale’s The End of Policing. These authors offer salient points about the inherent flaws in policing, but they miss one essential message – they say nothing about what policing does right. They ignored decades of problem-oriented policing that has cut crime and bonded neighborhoods and their cops. They provided not a single reference or hint that problem-oriented policing even existed!

That is irresponsible writing. If they had done their homework, they would know, as Mike Scott once wrote, “that police accountability is intricately linked to society’s understanding of the police function.”

THE BEST IDEA AROUND 

Thirty years after the publication of Herman’s Problem-Oriented Policing, and in spite of the persistent crashing of one trend-wave after another, the POP model still floats atop the ocean of police reform movements. There is simply nothing quite like it and I’m stunned when I teach police academy instructors, field training officers, or police leaders, and they know very little about POP. Shame on them! For goodness sake, get a little Goldstein in your life and wake up!

One elegant message that Herman taught me – and that all crime prevention and policing people should learn – is that if you want to make things better, look to where things are done better.

Problem-Oriented Policing is such a place. Herman Goldstein was the thought-leader who created it. It’s now up to courageous leaders to make problem-oriented policing happen beyond the piecemeal lip service we see today, hidden behind the armored personnel carriers, night vision goggles, and predictive algorithms.

Herman Goldstein showed us how to make policing better. We owe him a debt. I know I certainly do.