The ASIS Convention Exhibit Floor, Dallas, 2010
Chris Landauer, MIT aerospace scientist, challenges the story of five blind men who touch an elephant in five different places and then describe it in five different ways. It all depends, says Landauer, on our assumption there is an elephant.
There might not be.
Our traditional criminal justice system (CJS) also assumes things, for example we must punish offenders or find guilt in court. Does this kind of thinking limit creative solutions to crime? Maybe there is no elephant?
This week I was in Dallas at the American Society for Industrial Security convention, the largest security trade show of its kind. Security technology isn’t always new, creative, or the best solution. But competitive high tech can be a breeding ground for creative solutions.
Case in point: TecGarde Mobile Solutions, a firm I worked with at the show. They are an innovative, tech start-up and Blackberry alliance partner with the Blackberry folks. I enjoy working with cool outfits like TecGarde. They sport some of the most creative smart-phone devices in the world. Creativity, it seems to me, is the foundation upon which a safer future rests.
Canada-based TecGarde display
It reminds me that truly creative cultures rarely flourish in rigid hierarchies, especially CJS organizations that ooze chain-of-command thinking. Nowhere is this message truer than with Ideo, the industrial design firm featured in the ABC documentary, The Deep Dive. By deep diving, Ideo comes up with fantastically innovative ideas. Deep diving is inherently non-heirarchical. That’s what outfits like TecGarde are all about.
Which brings me back to the elephant. True, creativity can occasionally seep through the CJS chain-of-command. Successful problem-oriented policing projects prove it is possible (check out motel crime in California or homelessness in Colorado). But these are not the rule, they are the exception. It's hard to be creative when trapped in hierarchies. After all, elephant assumptions may not be real.
Where do we find truly innovative strategies? How do successful organizations become creative? I think we need to peek at the technology world more closely, especially how technology firms do creativity.
Postscript: On the final day a number of laptops were stolen from display exhibits. Remember - this was a security tradeshow with CCTV firms operating thousands of security cameras in plain sight at their exhibits. Unsurprisingly, the crooks were apprehended the next day and their loot was recovered quickly.
For these brash, Mensa-challenged crooks it seems the security elephant was real. In this case it sat on them.